ISS Reference Desk

U.S. credit report & consumer credit statistics

Reliable figures for understanding the credit-reporting landscape, consumer debt, and identity-theft reports. Each statistic links to its original public source and notes the period it covers.

Updated October 20, 2026

A clear look at the numbers behind common credit concerns.

Credit reports shape conversations about housing, lending, employment screening, and financial planning. These figures provide useful national context, but they cannot determine what is accurate on any one person’s report or what a lender will decide.

Use the links below when you need the original report, the full methodology, or the definitions behind a number.

Latest Available Figures

Credit reporting, identity theft, and household credit at a glance.

6.5 million

consumer reports received by the FTC

The FTC’s Consumer Sentinel Network received 6.5 million reports across fraud, identity theft, and other consumer issues in 2024.

1,353,175

reports involving credit bureaus and information furnishers

This was the largest category in the FTC’s 2024 Consumer Sentinel data. A report is not the same as a verified error or an individual consumer.

2.514 million+

credit or consumer reporting complaints to the CFPB

The CFPB received more than 2.514 million complaints about nationwide consumer reporting agencies and data furnishers in 2024. One submission can name more than one company.

86%

said they tried the company first

Among credit or consumer reporting complaints with closure responses, 86% of consumers said they had attempted to resolve the issue with the company before contacting the CFPB.

Putting The Data In Context

National data can help you ask better questions.

Reports and complaints measure what people submit to an agency. They do not, by themselves, establish that a report item is inaccurate or predict an outcome. A possible concern deserves a careful review of the report, the account information, and the records connected to it.

Consumers can dispute inaccurate or incomplete information directly with the appropriate credit reporting company at no cost. Innovative Score Solutions provides education and strategic guidance, not legal advice or guarantees about deletions, score changes, approvals, or timing.

Explore credit dispute assistance →

Sources & Notes

Where these figures come from.

Consumer Financial Protection Bureau

The CFPB’s annual Consumer Response report summarizes complaints received about consumer financial products and services, including credit and consumer reporting.

Open the CFPB Consumer Response Annual Report